About the Market Inspectorate
It functions independently and autonomously in accordance with the regulations that define its competences. When conducting administrative inspection and minor-offence procedures, the Inspectorate adheres to the regulations related to consumer protection, unfair commercial practices in relation to consumers, crafts, trade, real estate agency services, catering and tourism, copyright and related rights, consumer credit, and the use of the Slovenian language. The wider scope of the Inspectorate’s work also includes the supervision related to the general safety of products, such as electrical equipment, construction products, machinery, personal protective equipment and other technical products.
The Inspectorate carries out not only inspections, but also preventive activities, informing consumers and companies about rights and obligations and thus facilitating easier and lawful operations of all market participants.
The Market Inspectorate carries out its work at its headquarters and in eight regional units located in Celje, Maribor, Kranj, Ljubljana, Murska Sobota, Nova Gorica, Novo Mesto and Postojna. In order to increase efficiency and to provide greater presence of market inspectors in the field, four inspection offices have also been established to operate within the regional units, i.e. in Brežice, Dravograd, Kočevje and Koper.
In the headquarters, the work is divided among four internal organisational units, i.e. the General Inspection Division, the Technical Inspection Division, the Personnel and IT Service, and the Finance and Organisation Service.
Vision and goals
The Inspectorate aims to become a model of quality and efficiency in the field of inspection bodies and we would like to see a high degree of public trust in the work of market inspectors. Through the quality, expertise and responsibility associated with its work, it strives to receive acknowledgement by the public that it is there to help them and that it serves them well.
The strategic goals for achieving this vision are as follows:
- Providing efficient inspection
- Contributing to market regulation with preventive action