Maritime National Single Window
The Maritime National Single Window (NEO) is a service portal for the exchange of maritime data that connects the SafeSeaNet system at the European Maritime Safety Agency, e-Customs, and other electronic systems, through which all data regarding a ship’s arrival or departure is reported only once and forwarded to various competent authorities and European Union member states. In 2027, the revamped portal will ensure compliance with the European Single Window environment for the maritime sector.
Access request and support
Access to the web application is restricted to registered users of the application. Please send your request for access rights to the application to ursp.box@gov.si.
Content and technical support for the application is available 24/7/365. You can submit a support request or report a bug at support.mnsw@gov.si or by phone at +386 5 6632 106.
Harmonised formalities and data elements
The Message Implementation Guide (MIG) (external webpage) aims at providing a functional specification of messages exchanged between declarants or data providers and MNSW through the RIM.
Environments
| Environment | URL | Auth | Status | Notes |
| Production | neo.gov.si | username/password | Running | |
| MNSW Test - RIM | rim-test.mnsw.gov.si | URAM | In development | Contact us to start RIM tests |
| MNSW Test - GUI | mnsw-test.gov.si | SI-CAS | In development | Contact us to start GUI tests |
| MNSW Production - RIM | rim.mnsw.gov.si | URAM | Go live Q1 2027 | |
| MNSW Production - GUI | mnsw.gov.si | SI-CAS | Go live Q1 2027 |
