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The Information Technology Directorate is responsible for the functioning of the national communication network. It provides support to all users within state administration and, more broadly, through The Single Contact Centre. Furthermore, the Directorate is entrusted with the responsibility of developing the cloud framework and e-services useful for the state, citizens and the economy, as well as with the issuing of digital certificates, the implementation of a unified IT security policy, and IT solutions and data management. In this respect, it provides citizens and businesses with effective, reliable and easy access to e-services at the national level and in the Digital Single Market.


  • Information technology in public administration

    In order to perform its tasks, public administration requires efficient information technology that brings together different and interlinked areas. Its fast and reliable operation is provided by a central information and communication network through which a large quantity of suitably protected data flows. In order to simplify and digitalise the work between the authorities, various joint IT solutions or services have been developed that are also available to citizens and the companies.

Organisational units of the Directorate